La Farine Rocks!

Today, I went to La Farine and purchased my usual, a rustic baguette accompanied with two pads of butter and some jam. I was all set to enjoy them when Jeff, the owner, arrived. Jeff did a slight squeeze of the rustics decided that the moisture content (or something else) wasn’t exactly right and pulled all of the rustics from the shelf and discarded them. Noteworthy to all of this was the fact that my recently baked rustic was replaced with a just baked one. Wow! Jeff, kudos to you and your crew for creating great patisserie and for providing a wonderful experience. (File Under: Exceptional Customer Service)